Frequently Asked Questions

Answers to the most common questions about Pulse Appointments.

General Questions

Is Pulse free to use?▼

Yes. You can start on the free plan with no credit card required. See the pricing page to compare paid plans and their features.

Is Pulse built for Canada?▼

Absolutely. Pulse is a Canada-first platform: pricing in Canadian dollars, alignment with Canadian privacy law, and bilingual English-French support.

Can I take deposits and cut down on no-shows?▼

Yes. Pulse supports deposits, online payments via Stripe, and automated email and SMS reminders to reduce missed appointments.

Can I migrate from another booking tool?▼

Yes. Reach out from the contact page and we'll help you bring over your services, staff, and availability.

Is Pulse available in French?▼

Yes. The entire public experience is available in English and French. Use the language toggle to switch at any time.

How does a client cancel or reschedule an appointment?▼

Clients manage their bookings from the client portal. For step-by-step details, see our support centre.

Still can't find your answer?