Support Centre

Get help without leaving the page

The AI agent tries to solve the issue first. If a human needs to step in, we keep the useful context and the team responds within 48 hours.

Client Booking Help

Quick answers, concrete next steps, then escalation only if needed.

AI Support Agent

Tell us what is going on. The agent can guide cancellations, refunds, account access, payments, and the next step.

Only if human follow-up is needed

Add your contact details so an agent can reply within 48 hours. They are sent only for a genuine escalation.

NameEmail

I can help narrow down the issue and point you to the fastest next step. Just describe what is happening.

The form keeps the useful context for a human follow-up.

Pulse Appointments supports Stripe in selected markets. For waitlist or support-assisted regions, we can guide you through the available options.

Quick answers to the most common requests.

How do I cancel or reschedule an appointment?▼

I was charged but my appointment was cancelled.▼

Start with the business that took the booking. If they do not respond, email support@pulseappointments.com with your appointment ID.

How do I delete my account or data?▼

Business owners: go to Settings → Privacy & Data. Clients: use the client portal and the privacy icon.

support@pulseappointments.com