Contact Us

Pick the right channel below — we typically respond within one business day.

Sales & General Inquiries

Evaluating Pulse for your business or have a question before signing up? Send us a note and we'll reply directly.

Customer Support

Already a customer, or need help with an appointment, cancellation, or refund? Our support centre has a contact form and answers to common questions.

support@pulseappointments.com

Merchant Escalation (Urgent)

Critical issue affecting your business — a billing failure, a Stripe Connect payout hold, or an account lockout? Email us with "MERCHANT ESCALATION" in the subject line for immediate triage.

Email Merchant Support

Response Times

Monday to Friday, we aim to respond within one business day. Billing questions are prioritized.

Quick Answers

Many questions are answered on our FAQ page.

hello@pulseappointments.com

Support Centre FAQ