Accessibility Statement

Last reviewed: June 12, 2026 · Pulse Appointments Inc.

Pulse Appointments is committed to ensuring that our web platform and mobile application are accessible to everyone, including people with disabilities. We believe that equal digital access is a matter of human dignity — not a feature, but a right.

Our Commitment

Pulse Appointments actively engineers its web dashboard (www.pulseappointments.com) and client booking portal to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines are published by the World Wide Web Consortium (W3C) and represent the internationally recognized standard for digital accessibility.

Our engineering team conducts targeted accessibility reviews aligned with the four POUR governing principles:

Perceivable

Content is presentable in ways all users can perceive, including adequate colour contrast (minimum 4.5:1 ratio) and meaningful text alternatives.

Operable

All interface components and navigation are operable by keyboard alone, with no time-limited interactions that cannot be extended.

Understandable

Text is readable and predictable. Forms include descriptive labels and clear error messages.

Robust

Content is compatible with current and future assistive technologies including screen readers and browser accessibility APIs.

Ongoing Actions

Full Keyboard Navigation

All interactive elements — modals, drawers, dropdown menus, date pickers, and form controls — are fully operable without a mouse. Escape key closes all overlays. Focus is trapped within open dialogs and restored on close. A visible skip-to-content link is available at the top of every page.

Screen Reader Compatibility

We use semantic HTML5 landmarks (main, nav, header) and ARIA roles (role="dialog", aria-modal, aria-labelledby) throughout the platform. Live-region announcements are issued for async state changes. All interactive controls carry descriptive aria-label attributes.

Colour Contrast & Visual Clarity

Text and interactive elements are tested to meet the WCAG 2.2 AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text. Colour is never the only means of conveying information.

Known Limitations

While we strive for full WCAG 2.2 AA conformance, some third-party embedded components (such as the Stripe payment element) are outside our direct control and may not fully conform. We work with these vendors to encourage accessible design and provide alternative paths where possible.

Feedback & Assistance Channel

If you encounter an accessibility barrier on any Pulse page or feature, we want to hear about it. Your feedback directly informs our remediation priorities.

Report an Accessibility Barrier

Email: support@pulseappointments.com
Subject line: Accessibility Feedback
Include: The page URL, the assistive technology you use, and a description of the barrier
Response time: We aim to respond within 2 business days and to remediate confirmed barriers within 30 days

If you require content in an alternative format or need assistance completing a task on our platform, contact us at the address above and we will provide reasonable accommodation.

Questions? support@pulseappointments.com